Trust & Quality

Audit & QA Protocol

How FreshNews.ai keeps signals accurate, on-brand, and safe to publish.

What humans define

Before automation runs

Content pillars & use cases

Content pillars and use cases are defined and approved by a human. This ensures that every signal aligns with your brand's strategic goals and target audience.

Brand vocabulary & guidelines

Brand vocabulary, tone guidelines, and do-not-say rules are established upfront. This ensures consistent brand voice across all signals.

Source & citation rules

Source and citation rules are defined, including requirements to always link back to original publishers when external sources are used.

What the system generates

Automated content creation

Draft signals

The system automatically generates draft signals and supporting structure, including titles, summaries, and structured sections optimized for AI retrieval.

Optional formats

When enabled, the system also generates audio versions and social media snippets to extend signal reach across multiple channels.

What we verify automatically

Automated QA checks

Structural checks

Every signal is checked for proper format, missing sections, and broken links before publication.

Source-linking requirements

When claims rely on external sources, the system verifies that proper source links are included and functional.

Duplication & repetition checks

The system checks for excessive duplication or repetition to ensure each signal provides unique value.

Safety & brand alignment

Basic policy rules are enforced automatically to ensure signals align with brand guidelines and safety standards.

Human monitoring

Human-in-the-loop without per-article approval

Onboarding review

First signals are reviewed during onboarding to validate tone, topic alignment, and quality standards.

Ongoing spot checks

We conduct ongoing spot checks and sampling to monitor quality and catch edge cases that automated checks might miss.

Escalation workflow

Edge cases and flagged items are escalated for human review, ensuring that unusual situations receive appropriate attention.

Corrections & reporting

How issues are addressed

Report an issue

Readers can report issues directly from each signal page. All reports are reviewed and addressed promptly.

Correction & takedown process

When issues are identified, we correct or remove content as appropriate. For takedown requests, see our Fair Use & DMCA Policy.

Editorial oversight

Who owns the process

This protocol is supervised by Yoav Nativ, Lead Content Auditor. The Lead Content Auditor owns the editorial rules and QA protocol, defines how signals are generated and reviewed, and updates the process over time based on feedback and evolving best practices.